Client guide

Which electronic signature does your document need?

When someone receives a signed document, the first thing they do is open it in Adobe and check that the signature shows as valid ✓. This guide explains what is behind that green mark — the commercial standard of the leading platforms worldwide — and how electronic signatures are regulated by the United States (ESIGN Act), Europe (eIDAS) and the laws of 17 countries.

1

Adobe AATL

The global commercial standard: the green mark that validates the document on any computer in the world.

2

United States

The ESIGN Act defines no signature levels: no signature can be rejected for being electronic, and the evidence decides.

3

Europe (eIDAS)

The European standard defines three levels: electronic, advanced and qualified signature.

4

Latin America

No collective standard: each country has its own law, with its own levels and names.

The validation everyone understands: Adobe's green mark

In practice, your clients and counterparties do not consult their country's electronic signature law: they open the PDF in Adobe Acrobat or Reader and look at one thing only — that the signature shows as valid. That is the global commercial standard, and FirmaHoy meets the requirements of the Adobe AATL program just like DocuSign: a certificate from a program authority, a timestamp and the long-term format (PAdES-LTV).

Signed and all signatures are valid

This is how a document looks when its certificate comes from an Adobe AATL program authority. Adobe recognizes it automatically on any computer in the world, with nothing to install.

There are problems with at least one signature

This is how a signature with a self-signed certificate or an unrecognized issuer looks. The document may be legally valid, but it creates immediate distrust in whoever receives it.

What does Adobe verify when showing the green mark?

1

The document's origin

The seal comes from a certificate issued by a trusted authority of the AATL program (Sectigo, DigiCert, GlobalSign…), which guarantees which platform sealed the document.

2

That nothing changed

Cryptography detects any later alteration of the document: if a single letter is modified, the signature is no longer valid.

3

When it was signed

A trusted timestamp certifies the exact moment of signing, verifiable for years (PAdES-LTV).

And who signed? The signer is identified by the one-time code authentication (email, SMS or WhatsApp) and the complete audit trail that accompanies every document. A cryptographic seal guaranteeing integrity + evidence of who signed: the same technical and legal model used by the world's leading platforms.
What about each country's laws? The AATL program is the practical, commercial standard — it does not appear in any law. For high-value acts (mortgages, powers of attorney, public tenders) local law may additionally require a state-accredited certificate. The following sections walk through the three frameworks that matter: the United States (ESIGN Act), Europe (eIDAS) and the laws of each Latin American country.

United States: the ESIGN Act — no levels

The U.S. framework defines no signature levels — technological neutrality applies — and in a dispute the courts evaluate the evidence: who signed, how they were authenticated, what the audit trail records and that the document has not changed. That is why a signature with a cryptographic seal, timestamp and complete audit trail is best practice with U.S. counterparties.

Federal law · Year 2000

ESIGN Act

It establishes that a contract or signature cannot be denied legal validity solely because it is in electronic form. It applies throughout the U.S. to interstate and international commerce.

State law · Year 1999

UETA

The model adopted by 49 states and the District of Columbia (New York has its own law, ESRA, with the same effect). It complements the ESIGN Act at the state level.

What does a valid electronic signature require in the U.S.?

1

Intent to sign

The signer must perform a deliberate act to sign (click, stroke, code).

2

Consent

The parties agree to transact electronically (express or implied by conduct).

3

Attribution

The signature must be attributable to the person: authentication, IP, email, audit log.

4

Retention

The signed document must be preserved intact and remain accessible to all parties.

FirmaHoy complies with the ESIGN Act. Our signatures record the signer's intent and consent, authenticate them with a one-time code (email, SMS or WhatsApp), generate a complete audit trail with timestamp and preserve the document intact. Your contracts with U.S. clients and suppliers are backed by the same standard used by U.S. platforms.
Specific exceptions Wills, certain family-law notices, cancellation of essential services and the deed for a home purchase — which in many states is signed in person before attorneys or notaries — still require paper or other formalities. These are minority cases, outside ordinary commercial operations.

Europe: eIDAS and its three levels

The eIDAS Regulation is the European standard and the most influential international reference. It defines three levels: the higher the level, the more it demands from the signer and the stronger the legal backing. This is where FirmaHoy and DocuSign operate — and where it pays to understand what each label means.

1

Electronic signature

The electronic data the signer uses to sign (Art. 3.10); the law cannot deny it legal effect or admissibility as evidence (Art. 25). FirmaHoy and DocuSign do more than the base: an Adobe AATL seal that prevents altering the document without invalidating the signature, a one-time code, an audit trail and a timestamp (PAdES-LTV).

FirmaHoy and DocuSign operate here
2

Advanced signature

It demands four requirements (Art. 26): uniquely linked to the signer, capable of identifying them, created with data the signer keeps under their exclusive control, and any later modification must be detectable. In practice it requires a certificate issued to the individual signer, with prior verification of their identity.

3

Qualified signature

An advanced signature backed by a qualified certificate from an accredited provider and created with a qualified device. It is the only level with legal effect equivalent to a handwritten signature across the EU (Art. 25.2).

Does not exist in the U.S.
The electronic seal: the legal figure that describes this model. eIDAS also defines the electronic seal (Art. 3.25): data that guarantees the origin and integrity of a document on behalf of a legal entity. That is exactly what FirmaHoy's platform certificate does — the seal guarantees the document did not change, and the signer's identity is proven by the authentication and the audit trail. The same technical and legal model used by the world's leading platforms.

The qualified / certified signature, in depth

Depending on the country it is called qualified, certified, digital or accredited — but it is always the same thing: a certificate each signer must process, receive and install before being able to use it. It is not created at the moment of signing, and understanding that process helps to know when it is truly needed.

How it is obtained, step by step

1

Identity verification

The accredited provider verifies the applicant with their official identity document and a biometric proof (video confirmation or facial recognition, in person or remote depending on the country). Without this verification there is no certificate.

2

Personal, non-transferable issuance

It is issued in that specific person's name. It cannot be shared or delegated: signing with someone else's certificate is equivalent to forging their signature.

3

Installation on the signer's device

The signer installs it on their computer or on a token, where the private key remains under their exclusive control, protected by a PIN or password.

4

Limited validity and renewal

It usually expires within 1 to 4 years; renewing it requires repeating the identity verification.

When is it needed? Mainly for government procedures: public tenders, electronic invoicing, acts before notaries and registries. For most contracts between private parties an electronic signature with good evidence is enough — and in the United States this level simply does not exist.

Side-by-side comparison

Nine practical criteria using the eIDAS levels as the frame of reference. FirmaHoy and DocuSign operate in the electronic signature column.

Criterion Electronic signature · FirmaHoy and DocuSign Advanced signature Qualified signature
Technology Platform seal with an AATL certificate, one-time code (email/SMS/WhatsApp), audit trail and timestamp. Certificate issued to the individual signer; keys under their exclusive control. The holder's certified secure device: cryptographic token or HSM.
Who issues the certificate The platform signs with its AATL certificate; the signer does not need to obtain one. Commercial CA or trust service provider, in the signer's name. Certification service provider accredited by the State.
Identity verification Signer authentication with a one-time code and an audit record (who, when, from where). Verification of the signer's identity before issuing their certificate. Strict: official identity document + biometrics (video confirmation), in person or remote.
Delivery and installation Nothing to install: you sign directly on the platform. The signer processes and receives their certificate before being able to sign. Personally assigned: the signer receives and installs it on their computer or token.
Value in court Admissible under every law in this guide; its strength depends on the evidence: AATL integrity, authentication and audit trail. Solid technical evidence; may require expert examination if challenged. Legal equivalence to a handwritten signature; maximum evidentiary force.
Burden of proof In general borne by whoever presents the document; in Colombia, agreed mechanisms are presumed reliable. In general, borne by whoever submits the document. It is reversed: whoever repudiates the signature must prove the fraud.
Timestamping With FirmaHoy: timestamp and long-term PAdES-LTV format. Depends on the provider; a timestamping authority (RFC 3161) is recommended. Timestamping Authority (RFC 3161) and long-term PAdES-LTV format.
Ease for the signer Immediate: one click or a code. Medium: prior processing of the personal certificate. Highly demanding: prior issuance procedure, installation and periodic renewal.
Does it exist in the U.S.? Yes — valid under the ESIGN Act. As a concept, no: the law defines no levels; the evidence counts all the same. No. U.S. law does not define this level or an equivalent figure.

Which signature to use in each case?

Illustrative examples by field, according to the risk and formality of the act.

Field With FirmaHoy Requires a state qualified / certified signature
Human Resources Payroll receipts, attendance, vacations, employment contracts, addenda, non-disclosure agreements. Powers of attorney, shareholder and board meeting minutes.
Banking and finance App sign-ups, wallet terms, account openings, microloans, simple promissory notes. Mortgages, collateral, trusts.
Commercial Terms of service, quotes, acknowledgments, B2B purchase orders, standard contracts. Real estate, share transfers, mergers (M&A).
Government Petitions, informational forms, non-binding internal communications. Public tenders, resolutions, public works.
Tax Purchase receipt confirmations, internal system traceability. Mass electronic invoicing with a local secure seal.
Healthcare Appointments, care surveys, ordinary medical records, over-the-counter prescriptions. Controlled substance prescriptions, clinical trials.
Business with the U.S. Sign-ups, acceptance of terms, commercial contracts, NDAs, purchase orders. Not applicable: this level does not exist in the U.S.
Important The examples are illustrative. The required level depends on each country's law and the type of act; some documents (certain notarial or family-law acts) require formalities that the electronic signature does not replace.

Latin America: one law per country

There is no collective standard like the ESIGN Act or eIDAS: each country has its own law — some inspired by eIDAS, others by the UNCITRAL model, and several without an "advanced" category. The table summarizes the framework of 15 countries, with Spain and the U.S. as reference.

Country Main law Recognized levels Regulator Effect of the highest level ✓ Can be signed with FirmaHoy
Mexico Commercial Code (arts. 89–114) and LFEA (2012) Electronic Signature and "Reliable" AES (Commercial Code); the LFEA governs federal procedures only SE (accredits CSPs) · SAT · SFP AES: reinforced reliability; the SAT's e.firma (CFF 17-D) for tax matters. Commercial and employment contracts, NDAs and purchase orders: valid with a method appropriate for the purpose (Commercial Code arts. 89 and 93).
Chile Law 19,799 (2002) Electronic signature and accredited AES Accrediting Entity (Undersecretariat of Economy) AES: full evidentiary value (art. 5); required for public instruments (art. 4). Private, employment and commercial contracts (art. 3); evidentiary value under the general rules.
Colombia Law 527 (1999) and Decree 2364 (2012, now Single Decree 1074/2015) Electronic signature and Digital Signature (no "advanced" category exists) ONAC (accredits) Digital Signature: presumptions of authorship and integrity (Law 527, art. 28). Same validity as handwritten (D. 2364, art. 5); mechanisms agreed between the parties are presumed reliable (art. 7).
El Salvador Electronic Signature Law, D.L. 133 (2015, amended 2021) Simple, Certified and Electronic Seal (no "advanced" exists) Electronic Signature Unit (MINEC) Certified: equated to handwritten, with presumptions (arts. 24-25). The simple signature has the same legal validity as a handwritten one (art. 6); its evidentiary weight is assessed under sound judicial discretion — where the technical evidence counts.
Costa Rica Law 8454 (2005) Electronic document and Digital Signature (certified when issued by a registered certifier) DCFD (MICITT); the BCCR operates the SINPE CAs Certified Digital Signature: equivalence (art. 9) and presumption of authorship (art. 10). Private documents: the non-certified signature is valid and assessed under sound judicial discretion.
Argentina Law 25,506 (2001), Law 27,446 (2018) and Decree 182/2019 Electronic Signature and Digital Signature Secretariat of Innovation, Science and Technology (JGM) Digital Signature: presumptions of authorship (art. 7) and integrity (art. 8). Private and commercial contracts; if the electronic signature is repudiated, whoever invokes it proves its validity (art. 5).
Uruguay Law 18,600 (2009) and Law 19,535 (2017) Electronic signature and AES (including centrally-custodied AES) UCE (AGESIC) AES: identical validity to a handwritten signature in a public document (art. 6). Private documents: effective if the parties admit it or the recipient accepts it (art. 5).
Peru Law 27269 (2000), Legislative Decree 1412 (2018) and D.S. 029-2021-PCM Simple, Advanced and Qualified (the qualified one is the IOFE digital signature) INDECOPI (IOFE) IOFE digital signature: same validity as handwritten. Private contracts outside the IOFE, valid by agreement between the parties.
Guatemala Decree 47-2008 and Regulation AG 135-2009 (amended 110-2020) Electronic signature and AES RPSC (MINECO) AES: equated to handwritten; required for public instruments. Commercial contracts and communications: valid with a reliable, appropriate method (art. 9).
Panama Law 51 (2008), amended by Law 82 (2012) Electronic and Qualified National Electronic Signature Directorate (Public Registry) Qualified: the signature requirements are presumed as a matter of law (art. 8). Private and commercial contracts; without a qualified signature the reliability test applies and whoever invokes it bears the proof.
Paraguay Law 6822/2021 and Decree 7576/2022 Electronic and Qualified signature (there is no "advanced") MIC (Digital Signature Directorate) Qualified: equivalent to handwritten (art. 39.2) and reverses the burden of proof (art. 40.2). Private and commercial contracts; the electronic signature cannot be denied effect (art. 39.1).
Ecuador Law 67 (2002); the Digital Transformation Law (2023) does not alter the signature regime A single type: electronic signature (art. 13) ARCOTEL Same validity as handwritten (art. 14); presumption when certified by an accredited entity (art. 53). Private contracts and documents with full validity (art. 14).
Brazil MP 2,200-2/2001 and Law 14,063/2020 Simples, Avançada and Qualificada — only before public entities; between private parties there are no levels ITI (ICP-Brasil) Qualificada (ICP-Brasil): presumption of truthfulness (MP 2,200-2, art. 10 §1). Documents between private parties: valid if the parties admit it or the recipient accepts it (art. 10 §2).
Dominican Rep. Law 126-02 (2002) and Regulation D. 335-03 Electronic signature and Digital Signature (with the attributes of art. 31) INDOTEL Digital signature with the attributes: same force as handwritten and presumptions (arts. 31-34). Private contracts and documents: evidentiary force of privately signed acts (art. 9).
Honduras Decree 149-2013 Electronic Signature and AES DIGEPIH (Property Institute) AES: required for public instruments (art. 7). Private and commercial contracts: same effects as written form (art. 6); without AES, evidentiary value under the general rules.
Bolivia Law 164 (2011), D.S. 1793 and D.S. 3527/2018 Digital document and certified Digital Signature ATT · AGETIC (authorized certifier) Certified Digital Signature: full legal validity (art. 78). The most restrictive framework in the region: full validity requires an authorized certificate; private documents by agreement between the parties.
Spain eIDAS Regulation 910/2014 (EU) and Law 6/2020 Electronic, Advanced and Qualified (eIDAS) Ministry for Digital Transformation Qualified: equivalence to handwritten across the EU (eIDAS, art. 25.2). Private, employment and commercial contracts; the electronic signature cannot be denied legal effect (art. 25.1).
United States ESIGN Act (2000) and UETA (1999) No levels: technological neutrality. The qualified signature does not exist. No central authority; courts weigh the evidence Same validity as handwritten with intent, consent and a record. Private and commercial contracts with U.S. counterparties (ESIGN Act compliance).
The common ground With the partial exception of Bolivia, all these laws follow the non-discrimination principle: an electronic signature without a local certificate is valid and admissible as evidence. Its strength in court depends on the evidence, generally provided by whoever presents the document.
Legal notice This material is a general informational guide, prepared based on each country's legislation in force at the date of publication (September 2026). It does not constitute legal advice. The requirements applicable to a specific document depend on each jurisdiction's regulations and the type of act; we recommend confirming the required signature level with your legal advisor.